Four checks before choosing another crypto route

When a crypto withdrawal pauses, check what you can move, where it needs to go, whether the route is working and what it will cost. A pause at an exchange usually means that exchange has stopped sending funds out; it does not mean you can reroute funds still held there. You need access to the asset on-chain, meaning in a wallet on its blockchain, before a bridge or swap route can help.

Start by finding out where the funds are and what the pause covers. An exchange may pause one asset or network while other withdrawals continue. If your funds are already in a wallet, a cross-chain route may be an option. A fuller guide to choosing a Biswap cross-chain route explains the route decision in more detail. The same basic checks apply across route services.

Can you access the funds?

You can only choose a different route if you control funds that can be sent on-chain. Check whether the balance is in an exchange account or a wallet you control. If it is at the exchange, look for its status notice and supported withdrawal networks. Do not send funds to a deposit address on another platform unless that platform supports the exact asset and network.

If the funds are in your wallet, confirm the token and its network. A token with the same name can exist on several chains, but those versions are not automatically interchangeable. The receiving wallet or service must support the network you plan to use.

Does the route reach the right place?

A route is suitable only if it delivers the asset on a network the destination can receive. Check the source chain, destination chain, token version and destination address before approving a transaction. A bridge moves assets or representations of assets between chains; it does not make every token usable everywhere.

• Match the token and network at both ends.
• Check that the destination accepts deposits on that network.
• Confirm the address and any memo or tag the destination requires.
• Read the quoted amount you will receive, not just the amount you send.

Is the route working, and what will it cost?

Check the route’s current status before sending. A route can be unavailable, delayed or short on liquidity, which is the amount available to trade. Review the estimated time, network fees, service fees and price impact. Price impact is the change in exchange rate caused by the size of your trade. A route with a lower displayed fee may leave you with less if its exchange rate is worse.

For most readers, the better choice is the simplest supported route with a clear receive amount and a destination that confirms it can accept the funds. If the pause is at the exchange and you cannot access the funds on-chain, wait for its update or contact support. Do not pay someone who claims they can bypass the pause.